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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Wagner

April 1, 2025

5  out of  5
rating by John Wagner
"Gracie hooked me up here. The whole process was fast and professional. The rate was also very competitive"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Gracie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Vitari

March 25, 2025

5  out of  5
rating by John Vitari
"Gracie was very patient with me, I had a lot of questions. Asked her to run policy quotes differently and she didn’t hesitate. Looking forward to a long relationship with the firm."
We responded:
"Thank you for taking the time to review our office and Gracie! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you and your business so much and look forward to a long relationship with you as well! "
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nathan best

February 7, 2025

5  out of  5
rating by nathan best
"Worked with Gracie, the service and the professionism was exceptional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We all agree Gracie is amazing and I am so happy she was able to help!"
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Greg Keener

February 5, 2025

5  out of  5
rating by Greg Keener
"Danielle Reinke State Farm office in Natrona Heights has a very great staff and were very knowledgeable and helpful when we needed help changing the auto policy. Would highly recommend this office."
We responded:
"Greg we are so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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allyson laughery

January 27, 2025

5  out of  5
rating by allyson laughery
"Gracie was able to save us a good amount of money on our auto insurance. The switch between companies is as smooth and easy. She was also very polite and professional. 5 stars for sure!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office with Gracie. You are so appreciated! If you ever have any questions or need assistance, we’re here to help!"
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Justin Bushman

January 20, 2025

5  out of  5
rating by Justin Bushman
"Gracie was able to save me some Money on my Monthly Auto Insurance Premium and even enhance some of my coverages. Gracie was not pushy. She was helpful and knowledgeable. Thank You Gracie for saving me money and for enhancing some of my coverages."
We responded:
"Justin thank you so much for your kind review and taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and Gracie who is such an asset to our team. If you ever have any questions or need assistance, we’re here to help! We appreciate you so much!"
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Francine Garrone

January 17, 2025

5  out of  5
rating by Francine Garrone
"Danielle Reinke and her staff are a notch above exceptional! Not only did she save me money on my vehicle insurance, but also on my homeowners and was able to insure our camper and other assets! Thank you for always looking out for your customers and the community members you serve!"
We responded:
"Francine thank you from the bottom of my heart. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Devin kalanish

January 17, 2025

5  out of  5
rating by Devin kalanish
"The team was very helpful in describing coverages and got me to a rate that I was happy with. Much appreciated"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carla Densmore

January 16, 2025

5  out of  5
rating by Carla Densmore
"Once we talked to Danielle about State Farm Insurance and seen how much we could save it was definitely what we needed. I would recommend them to anyone!! Thank you for all you do !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Trevor Nolf

January 9, 2025

1  out of  5
rating by Trevor Nolf
"To start Very unprofessional! She is absolutely very hostile and rude! I was at my local gym where she is also a member and she had the audacity to try and start an argument with me because of an incident that she claimed happened years ago! It was completely unnecessary and unexpected! Highly wouldn’t recommend doing any business with that type of unprofessionalism!!!"
We responded:
"Thank you for your feedback Trevor. Unfortunately you are not a state farm customer at this office and we are unaware of who you are or why this is posted on this format. If you would like to discuss any matter appropriately you are welcome to call us at 724-604-0044. UPDATE: upon further research I now know who you are Trevor after seeing your photo. I apologize your advances to go on a date were declined and that upset you to the point to write a negative review on this business page without being our customer. Anything further will be considered harassment and will not be tolerated. "
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Steven Orbin

December 11, 2024

5  out of  5
rating by Steven Orbin
"Wanted to give a shoutout to State farm and especially Gracie Chirafisi-Reinke for getting us set up for Home and Auto that was much much cheaper than our last company. She basically did all of the leg work, she especially helped us when we were going in circles with our Mortgage company! Thanks again!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be of assistance. Gracie is a tremendous asset to our team and I am so happy you were pleased with her service! "
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Jason Densmore

December 5, 2024

5  out of  5
rating by Jason Densmore
"Just wanted to give a shout-out to Gracie for being absolutely amazing! I recently had to switch insurance because my old company was getting way too expensive, and she made the whole thing a breeze. I first called while I was at work and didn't have much time, so Gracie was super cool about calling me back later on my lunch break. And guess what? She called exactly when she said she would! Talk about impressive. Gracie was super patient and professional with my girlfriend and me, explaining everything really clearly and helping us find a policy that actually made sense for us. We ended up saving a ton of money and even got to try out some cool new tech with the Drive Safe program! Honestly, switching insurance can be a pain, but Gracie made it so easy and even kind of fun. She's a rockstar, and you guys are lucky to have her! Thanks again for everything, Gracie!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office working with Gracie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ale Gibson

November 26, 2024

5  out of  5
rating by Ale Gibson
"Incredible team working here. They were able to answer all of my questions in depth and give me the best possible coverages. Highly recommend!"
We responded:
"Ale Thank you so much for your 5 star review! We truly appreciate you trusting us with all of your insurance and financial needs! Thank you for allowing us to serve you!"
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Darryl Sheppard

November 25, 2024

5  out of  5
rating by Darryl Sheppard
"I received a call from Gracie at State Farm. I was looking into lowering my insurance premiums, And she was so helpful in giving me what I was asking for and lowering my monthly payment. Everything went smooth and I’m 100% happier than the last company. YAY!!! Thank you Gracie You’re the best."
We responded:
"Thank you for your 5-star review! My State Farm team and I are thrilled to hear that you had an amazing experience with Gracie from our office! We are so thankful to have you join our office! "
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Matt George

November 23, 2024

1  out of  5
rating by Matt George
"Will not stop calling, texting, and emailing me. Three weeks ago I looked on their website for a quote. They have texted 5 times, emailed 5 times, and called 5 times AFTER I told them I was not interested. They even called and emailed again to explain why they called after I told them to stop!"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. We do not have on file as all is documented that you were contacted this many times. We show you were contacted twice and that you returned contact as well. My staff is trained to respond in a timely manner. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Sandy DeMonte

November 15, 2024

5  out of  5
rating by Sandy DeMonte
"I recently changed my insurance due to a price increase. Gracie was recommended to me and I am glad she was. I switched all my insurance to State Farm. Gracie sat down and explained each policy and did a follow-up call. I highly recommend her. She is very thorough and answered all of my questions"
We responded:
"We appreciate your review! Thank you for your kind words of Gracie! We are delighted to know you had a great experience with her and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deborah Kane

October 23, 2024

5  out of  5
rating by Deborah Kane
"I needed to switch insurance company’s due to ridiculous rate increases from my previous company. Gracie made it seamless and was in constant contact with me making sure I understood the policy's. I would highly recommend this State Farm Agency"
We responded:
"Deborah, Thank you so much for your review! It really means the world to us. We all agree Gracie is an amazing asset. We are so thrilled to have you join our State Farm Family! Thank you for your business! "
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Browns Moving & Storage

September 9, 2024

5  out of  5
rating by Browns Moving & Storage
"Destinee has been an absolute lifesaver! She made the process of bundling both my personal and business insurance incredibly smooth and stress-free. Her expertise and attention to detail are unmatched, and she took the time to ensure I had the best coverage at the best rate. I couldn’t be happier with the service I received. Highly recommend Destinee to anyone looking for a reliable and knowledgeable insurance agent!"
We responded:
"Derek thank you so much for your 5 star review of Destinee and our office! We agree Destinee is an amazing asset to our team! Welcome to our State Farm family and thank you so much for your trust in us for all of your insurance needs! "
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Teresa Edinger

August 14, 2024

5  out of  5
rating by Teresa Edinger
"I just worked with Gracie to get the right deductible for my policy. She was very nice and very knowledgeable and was able to help me with everything I needed. I highly recommend this agency"
We responded:
"Teresa Thank you so much for your 5-star review of Gracie! I am so happy you got to work with her! I appreciate you taking the time to review us as we take customer service very seriously, and we are so grateful for your business! "
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Melissa Kelly

August 9, 2024

5  out of  5
rating by Melissa Kelly
"A friend of my son’s suggested I reach out to Gracie at this agency. I am so thankful that he did! I was absolutely stunned at amount of money she was able to save me compared to quotes from other companies. Some of those quotes were for less coverage too. So of course I couldn’t not switch for such a large savings. But what impressed me most besides State Farm being such a solid company with a great reputation, was Gracie. I am ashamed to say I initially thought she was pretty young to be so knowledgeable about insurance but glad to say how quickly I realized she knew everything she was talking about & more than I did. The amount of time she spent looking for discounts & asking questions to determine not only the amount of coverage I needed, but also the right coverage. She asked thought provoking & relevant questions and gave me different option's based on my answers. Looking to switch insurance is never a task I look forward to but Gracie made it a great experience because she actively listened to my answers & what my needs & concerns were rather than just pushing sales. I was so impressed with her pleasant, upbeat demeanor & professionalism. If you are looking for insurance for anything I highly encourage you to give Gracie the opportunity to help you. Everyone of the staff at this office and Gracie were just amazing! I highly, highly, highly recommend them. Did I say Highly??!!! I mean highly. Melissa Kelly"
We responded:
"Melissa thank you so very much for your 5 star review and your kind words for Gracie. We are so proud of her! Working with clients like you make this so fulfilling and we are so grateful for you, your trust in us, and for your business. It really means the world! Thank you from the bottom of my heart! "
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michael tandarich

July 29, 2024

5  out of  5
rating by michael tandarich
"Very Professional Service, superior attention to Clinents! All around Grate Service Provider ! Please ask for Karen she is Wonderful and on Point!"
We responded:
"Michael Thank you so much for your 5 star review! We agree Karen is an amazing asset to our team! We appreciate you and thank you for being part of our customer family! "
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Alexa Edwards

July 17, 2024

5  out of  5
rating by Alexa Edwards
"Karen was so helpful getting me a plan for my new car! She was quick to respond by both email and phone and I was very satisfied with the service I received."
We responded:
"Thank you so much for your 5 star review! We are so happy you were happy with your service. That means a lot to us. We are so grateful for your business! "
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Shatara Wolford

July 17, 2024

5  out of  5
rating by Shatara Wolford
"Gracie was a pleasure to work with. She was very knowledgeable and made sure I understood my coverages. Thanks"
We responded:
"Thank you so very much for your 5 star review of Gracie! We are so happy she was able to help you with all of your insurance needs! We truly appreciate your business!"
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Liv

May 23, 2024

5  out of  5
rating by Liv
"Karen was very nice and helpful!"
We responded:
"Thank you so much for your 5-star review! It means the world to us! We agree Karen is a wonderful asset to our office and always ready to help! We appreciate you so much!"
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Dishwasher Safe

May 17, 2024

5  out of  5
rating by Dishwasher Safe
"Karen and Gracie are fantastic! Super helpful and super pleasant. My call to get a quote turned into me becoming a customer on the spot. I'm glad to be working with them!"
We responded:
"Thank you so much for your 5 star review! We are so happy to be working with you! We appreciate your business so very much and welcome to our office! "